Terms of Service

The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Merhaki Foods & Nutrition Private Limited's relationship with you in relation to this website.

This website (“Website”) is made available by Merhaki Foods & Nutrition Private Limited, a private limited company incorporated under the Companies Act, 1956. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following Terms and Conditions which deem to constitute a legally binding contract between the user and Merhaki Foods & Nutrition Private Limited. By ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not accept the following Terms and Conditions, you must not use this website. 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Merhaki Foods & Nutrition Private Limited may modify, at any time, the Terms and Conditions without prior notification. If you continue to use the website, it shall be deemed that you agree to the revised Terms and Conditions.

We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All content on this website including the logo, graphics, text, design, belong to Merhaki Foods & Nutrition Private Limited and are the intellectual properties of Merhaki Foods & Nutrition Private Limited are protected by appropriate legislations. No part of the content shall be copied, downloaded, transmitted or published without prior, written permission from Merhaki Foods & Nutrition Private Limited. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without prior written consent from us.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. 

You must not use this website in any way that causes or may cause damage to the website or causes impairment in accessing the website or which is in any way unlawful, illegal or fraudulent.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

 

Proof of Delivery (POD) Policy

We are committed to ensuring a smooth delivery experience. Please note the following guidelines regarding Proof of Delivery (POD):

  1. Delivery Confirmation: Once your order is marked as delivered, you will receive notifications via WhatsApp and email from the brand, as well as a WhatsApp message from the courier partner.
  2. In Case of Non-Receipt: If your order is marked as delivered but you have not received it, kindly report the issue within 48 hours. This allows us to address the concern promptly with our courier partner as this issue can only be raised within 48 hours to the concerned courier partner.
  3. How to Escalate: To escalate the issue, please email support@globalbees.com within 48 hours, providing details of the problem.
  4. Proof of Delivery (POD): Once a request is raised, we will provide a Proof of Delivery (POD) within 72 hours.

We appreciate your cooperation and are here to assist with any concerns.